About Us

Established in 2009, Hope Veterinary Surgery houses 30+ staff, including 10 vets. We always strive to make personal and compassionate care our main goal, and each and every one of us treats our patients as if they were our own.

Veterinary Consultations

Our vet consultations cover a wide range of illnesses and preventative healthcare, many of which are listed below. We are able to offer a range of vaccines for dogs, cats, rabbits and ferrets and our puppy / kitten consultations include a discussion of issues such as neutering, flea and worm control, pet insurance, microchipping, diets, behaviour and exercise. We are experienced in both pet passports and export of pets to common destinations such as Australia and New Zealand. Deborah has trained in the Western Approach to veterinary acupuncture.

  • Routine vaccinations
  • Microchipping
  • Preventative healthcare
  • Behavioural problems
  • Treatment for illness
  • Reviews of long term medications
  • Puppy and kitten check ups
  • Pet passports and exports
  • Acupuncture
  • Allergy testing

Home Visits

We are able to conduct a full and thorough clinical assessment of your pet at our surgery but also appreciate there are occasions where home visits are needed.

Nurse Consultations

Our nurses are an integral part of our care team and provide advice on many pet related matters and are involved in constant monitoring, testing and providing treatment for medical and surgical patients.

  • Post-operative checks
  • Weight management clinics
  • Anal gland expressing
  • Nail clipping
  • Administering flea and worming treatment
  • Medical laser therapy

Nurse Training Centre

We are an approved nurse training practice and as such have to be inspected annually and adhere to RCVS core standards.

Emergency Services

Between the hours of 7-9pm on weekdays, 2-4pm on Saturdays and 9.30-11am on Sundays/Bank Holidays, we provide our own emergency services for all registered patients. If your pet is ill during these hours, please ring the normal surgery number and you will be given our emergency contact number. Between these hours, you will be seen by OUR vets at OUR surgery, and we will have access to your medical notes. Outside of these hours, emergency cover is provided by Vets Now Stoke who are based at Lime Trees Vets, Meir Park 01782 417882.

Facilities

We moved into our brand new purpose built premises in February 2018 after we outgrew our first home. The new practice is only minutes away from the old one, across the road in the industrial estate. It boasts a spacious reception area with separate dog and cat waiting areas, and 6 consulting rooms meaning we have more appointments available to make with our vets and nurses. We have our own car park with plenty of spaces available to customers free of charge, including 3 disabled parking bays.

Hospitalisation Facilities

We have 6 purpose built hospital wards for your pets, depending on their needs and illnesses. You are welcome to visit your pet when hospitalised for several days – we ask you telephone for updates in the mornings and have pre-arranged visiting times in the afternoons and evening. Three separate isolation wards house infectious cases and are "barrier nursed" - this reduces the risk of spreading infections to people and other patients and unfortunately means visits are not permitted except in exceptional circumstances. Our critical care facilities include a specialist oxygen cage, multiparameter monitor, syringe drivers etc.

Surgical and Diagnostic Facilities

We have modern well equipped surgical facilities with piped gases, active waste scavenging, pulse oximetry, blood pressure monitoring, and close patient monitoring and recording. We perform a wide range of surgical procedures from routine neutering to entropian eyelid surgery and some orthopaedic procedures.

We have a new digital X-ray system giving excellent quality images. Other facilities include ultrasound, ECG, blood pressure monitoring, eye tonometry, dental scaling and polishing (including dental burs for rabbit incisors) and in-house laboratory services. The latter cover biochemistry, haematology, electrolytes, coagulation factors, and more - all available within minutes.

Charity Work

We are a strong supporter of both national and local animal charities - these include the RSPCA, Animal Lifeline, The Cats Protection League, Iris's Cats in Need, Stafford Pet Welfare and the Dogs Trust. Whilst any modern veterinary surgery is a business, the ability to make a difference and help less fortunate, ill or abused pets is why many of us came into this profession and continue to work the long hours needed to be a truly dedicated veterinary team at Hope Vets.

Repeat Prescriptions

Some medications are needed on a long term basis by patients, especially as older age creeps on. We operate a repeat prescription policy where we ask for 48 hours notice when placing your order (and ideally a little longer for bank holidays). We typically dispense 1-2 months worth at any one time. Your pet will need to be assessed periodically to discuss their condition and any changes or concerns you may have. These checks are important for your pets continued health and safety, as well as being required under the RCVS responsible dispensing guidelines. Such checks are needed at least every 6 months and may be more frequent if your pet's condition is unstable or doses have been changed.